Delivery Information

When Will My Item Be Shipped?

Orders will be shipped 5-7 busiiness days from date of order.  Custom Designed pieces will be shipped 7-14 business days from date of order.


Can My Item Be Expedited?

Please send me an email about having your item expedited at your cost. I will need your postal/zip code in order to provide you a quote. If agreed, I will send you a PayPal invoice for the extra shipping charges which must be paid in full prior to shippiing.


Canada Customers

Debra's Divine Designs items are carefully packaged and shipped via Canada Post first class. Please allow between 6-9 days for your parcel to arrive. Canada Post tracking numbers will be emailed to you on day of shipping


US CUSTOMERS

Debra's Divine Designs items are carefully packaged and shipped via Canada Post first class. Please allow between 10-14 days for your parcel to arrive. Delays can occur due to Canada/US Customs inspections. Canada Post does not use tracking numbers for first class mail.  If your total order before shipping is $80 and up, your item will be sent Tracked Packet and a tracking number will be emailed to you on day of shipping.  Any Duty and Custom charges are the client's responsibility to pay.


UK CUSTOMERS

Debra's Divine Designs items are carefully packaged and shipped small packet AIR via Canada Post. Packages arrive between 2-3 weeks. Canada Post does not use tracking numbers for first class Air Mail.

Please note the following info on Customs charges. Approximately 20% of the total cost is charged on VAT charges. All goods imported into the UK from outside the EU are liable for tax/duty if their value is: over £40 for gifts.

The price of postage is added to the value of the item when calculating charges (except for gifts posted using standard mail instead of express mail). This means that you may be charged tax and/or duty on items that are not themselves expensive. The charging rates are set by HMRC and are set out in Notice 143 on the HMRC website . If tax and/or duty is payable on your item, Parcelforce Worldwide will initially pay it to us on your behalf. It will then recover this amount, plus a customs clearance fee to cover the costs of presenting the item, from you before delivering your parcel. The customs clearance fee covers Royal Mail Group's costs from additional handling, administration, money collection and clearance of parcels


INTERNATIONAL CUSTOMERS

Debra's Divine Designs items are carefully packaged and shipped International small packet AIR via Canada Post. Packages arrive between 3-8 weeks. Canada Post does not use tracking numbers for International Air Mail. Any Duty and Custom charges are the client's responsibility to pay.

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